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How to use Shift Hub
5-minute staff guide · www.shifthubapp.com
1. Sign in (everyone the same way)
- Open the personal invite link you were texted — that is where you create your password the first time.
- Later: open Sign in and use your email or phone plus that password. Staff and managers use the same screen.
- Add it to your home screen so it opens like any other app.
Forgot your password? Request a reset link by text. Ask a manager for help if your mobile number has changed.
2. Clock in / out
- Sign in on your phone.
- Tap Clock in when you start.
- Tap Clock out when you leave.
- Forgot to clock in for a whole shift? Open My hours and tap Request missing hours. Enter your actual start, finish and reason, then send it for manager review. You can request hours even when no shift was scheduled.
- Open My requests to see your manager’s answer. To correct a waiting request, choose Withdraw, correct & resubmit. Your earlier request stays in the history.
3. See your schedule
- Home shows your next shift + clock button.
- Bottom bar → Schedule for the full week. Tap I can work so managers know you saw it.
- Check Schedule updates when a shift changes. Confirm the new details when asked. A cancelled shift or a shift assigned to someone else stays in your update history.
4. Can't make a shift?
- Open Schedule (or Home → next shift).
- Tap I can't make this.
- Teammates see it on Home and can tap I'll take it.
5. Timesheet (end of week)
- Open Hours / Timesheet.
- Check your hours, then Submit for manager approval.
6. Need time off?
More → Time off → pick dates and reason. Manager approves.
Managers
- Same sign-in as staff: email + password.
- Schedule — build and publish the week. Open Templates and planning to reuse coverage and set advisory targets. Edit a future shift to see eligible replacements and record the reason for a change.
- Team → Invite — text each person their setup link.
- Requests — review actual hours, time off and cover, and explain your decision to the employee.
- Timesheets — review recorded hours. Owners and admins use Payroll review for independent company-rule review and period close. Later corrections have a separate approval history.
- Business activation — check the roster and schedule, record iPhone and Android acceptance separately, and validate the exact file with your payroll operator before reporting a handoff.
- Who's on — live board of who is punched in vs scheduled.
Shift Hub · Multi-location schedules · Time clock · Team hub